Download 70-685: Windows 7 Enterprise Desktop Support Technician by John Kane PDF

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Extra resources for 70-685: Windows 7 Enterprise Desktop Support Technician Updated First Edition Lab Manual

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3. Click the wireless connection icon, click Contoso01, and click Connect. Question 15 What error message did you get? 4. Click Troubleshoot Problems. After Windows Network Diagnostics attempts to identify the problem, follow the instructions provided by Windows Network Diagnostics. When prompted, click Detailed Information to view the Troubleshooting Report. 5. Close the Troubleshooting Report. 6. Click the wireless connection icon, right-click Contoso01, and click Properties. 44 Windows 7 Enterprise Desktop Support Technician Lab Manual 7.

Question 8 What is the first obvious thing you should have the user check? Question 9 Within the corporation, most computers are plugged into a surge protector. Therefore, what should you also have the user check? Question 10 Can you think of anything that you can have a user check? At this point, you decided that there is not much more you can do for the user over the phone. So you decide to go pick up her computer. You get to her office and confirm that the computer will not boot and that it is connected properly.

The actual diagnostics will take some time to complete. 2 Running Disk Tools Overview Now that the memory checks out okay, you want to check the disks. So you decide to run the disk tools to see if you can find a problem with the disks. Completion time 20 minutes 1. Turn on the NYC-CLxx workstation and log on using the contoso\Administrator account and the password Pa$$w0rd. 2. Click the Start button and Select Computer. 3. Right-click the C drive and select Properties. 4. Click the Tools tab. 5.

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